FAQ | Private Retreat Stazzo Lu Ciaccaru, Costa Smeralda, Sardinia

Faq

What time are check-in and check-out?

Check-in is from 2 pm until 12 am and check-out is between 7:30 am and 11 am. If you plan to arrive at a different time please let us know in advance.

Which credit cards do you accept?

Visa, Mastercard, Bancomat debit.

What are your cancellation terms?

Offers and special rates may have different cancellation terms, therefore we ask you to check during booking.

Do you have parking?

Parking is free for all our guests.

Do you have internet?

Of course, our Wi-Fi is free throughout the hotel.

Can you accommodate celiacs?

Yes, we can offer gluten-free dishes and meals upon request. Just let us know in advance.

Can I bring my pet?

We can acccommodate smaller-sized animals at €10 per day and medium-sized pets at €15 per day.

Can you organize transfers?

Of course, we organize private or group transfers from all major ports and airports, upon request and payment.

Do you offer a laundry service?

A laundry service is available to our guests during their whole stay, upon payment. Our staff will be happy to arrange pickup and delivery of your washed and ironed clothes.

Do you have a babysitting service?

To help parents who might like a quiet few hours, the hotel is happy to organize a babysitter at agreed cost.

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